AI Chatbot
Customers are becoming increasingly critical. When they ask a question, they want an immediate answer. Waiting is no longer an option, because then they'll go to a competitor who responds faster. It's a measure of how good and reliable a company is. But, you actually have no time (or desire) to always respond immediately.
With HeyFred, you can easily solve this problem. HeyFred is your AI chatbot that works on your website via live chat, on WhatsApp, and on Facebook Messenger. Configuring Fred is simple, and you can have your own AI chatbot up and running in just a few minutes.
The advantage is that Fred works not only through chat but also over the phone. You can let your AI assistant answer frequently asked questions over the phone as well. Day and night, 365 days a year.
This means one central AI, with one knowledge base and one tone of voice, that holds conversations in all the places where your customers are active.
WhatsApp AI chatbot
WhatsApp has now become a channel you can no longer ignore. Particularly suitable for asking short questions, but also a channel where people expect immediate answers. If it takes too long? They'll just ask the question somewhere else.
It's also a channel where the same questions are often asked. What time are you open, what is the status of my order, how do I return items?
Before you know it, you're answering dozens of messages per day and losing dozens of hours per month to valuable time. Fortunately, that is no longer necessary from now on.
With HeyFred, you have an AI chatbot on WhatsApp. You save hours of your time and your customers?
- They can ask questions 24/7
- receive immediate answers to their questions
- Can make appointments and reservations
- Request information about orders or returns
You can connect Fred with more than 250 external systems . Fred answers your WhatsApp conversations effortlessly and always immediately.
For you, this means: fewer phone calls, less lost time, and higher customer satisfaction!
Facebook Messenger AI chatbot
Is your target audience active on Facebook? Do you advertise on Facebook and receive many questions via Facebook Messenger? Then automating your Facebook responses is essential.
Fred schedules appointments, answers questions, or calls customers when they ask for it. You provide your customers and potential customers with optimal service by answering their questions immediately, without costing you any time.
- On Facebook Messenger, Fred
- Can answer messages
- Schedule appointments and reservations
- Create a callback request or actively call customers
Fred is the ideal solution to deploy an AI chatbot for Facebook Messenger.
Live chat AI chatbot on your website
Last but not least: Fred can also answer questions directly on your own website. With our widget, you can quickly set up a live chat on your website that is answered automatically. Fred always responds, asks targeted questions, and helps your visitors further without them having to search.
Since you can add your website as a knowledge base to your assistant, Fred can also help by searching for pages and referring visitors if they ask for it. This helps your visitors and gives you valuable insight into search behavior and what visitors cannot find.
" The AI Chatbot from HeyFred saves me oceans of time. I was constantly receiving messages with simple questions, which are now all answered automatically. It's a relief. "
Diederik
Self-employed entrepreneur
One AI assistant, multiple channels
At HeyFred, you can work with one AI assistant that you can use for different channels. Fred can make and receive calls, conduct WhatsApp conversations, chat via the Live chat, and respond to messages via Facebook Messenger.
Another advantage is that you can have the assistant speak multiple languages. For example, Dutch as the main language, but also English, German, and Spanish if people ask for those languages.
You then connect your AI chatbot to a knowledge base (your website and other information), and the assistant seamlessly switches between all channels.
This means for you
- less hassle in configuration and management
- no duplicate settings
- one central AI assistant for all your digital channels, regardless of the language
When do you use which channel?
It is often difficult to choose which channels you want to offer to your customers. After all, each channel takes time, both for monitoring and responding to conversations. You solve that problem by spending hardly any time on monitoring and responding to conversations yourself.
You can use the following rule of thumb for managing your channels:
- WhatsApp for quick, personal communication
- Facebook Messenger for social and ad-driven leads
- Live chat for website visitors who are researching or hesitating
Try for free
Curious about what Fred can do for you?
Try our AI assistant now completely free for seven days .
You can use Fred for WhatsApp, Facebook Messenger, Live chat, but also to automate your telephone customer service .